Welcome to AxysLearn. We are committed to providing a transparent and reliable learning experience. Please read this Refund & Cancellation Policy carefully before purchasing any course, subscription, or digital product through our platform.
1. Digital Products
All courses, learning materials, certifications, downloadable resources, assessments, and digital content offered on ZyroLearn are digital products.
Once access to a course or digital content has been granted, purchases are generally non-refundable.
2. Eligible Refund Requests
Refunds may be considered only in the following situations:
- Duplicate payment for the same course or subscription.
- Payment was successfully completed, but course access could not be provided due to a technical issue that cannot be resolved.
- Unauthorized or fraudulent transactions verified by the payment provider.
- A course is permanently removed by ZyroLearn before the learner receives access.
All refund requests are reviewed individually.
3. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- The course has been accessed or started.
- Learning materials have been downloaded.
- A certificate has already been generated or issued.
- The learner changes their mind after purchase.
- The learner is unable to complete the course due to personal reasons.
- Promotional, discounted, or special-offer purchases marked as non-refundable.
4. Subscription Cancellation
If ZyroLearn offers subscription-based plans, users may cancel future renewals at any time from their account settings.
Cancellation prevents future billing but does not provide a refund for the current subscription period.
Access will remain available until the end of the active subscription.
5. Live Classes & Instructor Sessions
For instructor-led live sessions:
- Cancellations made more than 48 hours before the scheduled session may qualify for rescheduling or learning credit.
- Cancellations within 48 hours of the scheduled session are generally non-refundable unless required by applicable law.
6. Refund Processing
Approved refunds will be processed to the original payment method within 7–10 business days.
The actual credit timeline depends on your bank, card issuer, UPI provider, or payment gateway.
7. Payment Failures
If your payment is deducted but enrollment is not completed, please contact our support team with your transaction details.
Verified payment failures will either be enrolled manually or refunded, as appropriate.
8. Fraud Prevention
ZyroLearn reserves the right to reject refund requests involving:
- Abuse of the refund policy
- Repeated refund requests
- Chargeback misuse
- Fraudulent transactions
- Violation of our Terms & Conditions
9. Policy Updates
ZyroLearn reserves the right to modify this Refund & Cancellation Policy at any time.
Any changes become effective immediately after publication on this website.
10. Contact Us
If you have any questions regarding refunds or cancellations, please contact us:
AxysLearn
🌐 Website:https://zyrolearn.com
📧 Email:services@Paytravel.in
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